Two leaders in under two months: How Inbank hired its CTO and Head of People with TalentHub

For the critical roles that drive its growth, Estonian fintech Inbank trusted TalentHub to fill its leadership positions.
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About Inbank

Inbank is an Estonian fintech with an EU banking licence, operating across seven European markets. With more than 6200 merchant partners and over 807 000 active customer contracts, it is one of the Baltics' leading financial technology companies. To support its next growth phase, Inbank needed to strengthen its leadership team with a Head of People and a CTO.

The challenge

Inbank has its own recruitment team for everyday hiring, but for senior leadership and high-impact roles, it partners with TalentHub to reach candidates beyond its own network. Over the years, TalentHub has filled three roles for Inbank, the first being its previous Chief Product & Technology Officer in 2022.

This time, Inbank was looking for a new Head of People and CTO. Both leadership roles had a small candidate pool, which is common in the Estonian market. 

The Head of People needed to represent Inbank's interests as the company grows, fit its culture and help the People team work more closely with the business. 

The CTO role called for a partner who could reach and assess senior technology leaders outside Inbank's usual circles. The brief also took shape during the search, as Inbank sharpened what kind of technology leader it needed.

"For our more senior, complex, and business-critical positions, we need headhunting to attract the right talent, and TalentHub has the network and great team for it."

CEO at Inbank

The solution

In Inbank's case, the All Inclusive Recruitment service worked best, as they wanted a shortlist of the strongest candidates and a fully managed recruitment process. TalentHub ran both searches end to end, in close cooperation with Inbank's leadership.
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1. Strong understanding of Inbank's culture

TalentHub aligned with Inbank on each profile and on the kind of leader who would fit what the team calls the “Inbank DNA”.

2. Refining the profile together

In the first two weeks, TalentHub and Inbank adjusted the CTO profile as the brief became clearer, keeping the search focused on the right leaders.

3. Targeted headhunting

TalentHub mapped close to 80 candidates across both searches and approached 40 of them directly, including people who were not actively looking for a new role. The CTO search also drew on TalentHub's own talent pool.

4. High-quality shortlists

TalentHub submitted a focused shortlist of 5 candidates for the Head of People role and 8 for the CTO role, with clear documentation that kept reviews quick.

5. Fast and flexible communication

Quick calls kept decisions moving, changes were handled fast, and candidates were kept informed at every step.

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The results

1. Two leadership hires in under two months

Piret Ploom accepted the Head of People offer in 51 days and Marten Meikop the CTO offer in 53 days. According to Inbank's CEO Priit, this was faster and brought better results than other leadership searches he's been part of.

2. Strong finalists in every search

Inbank interviewed all 13 candidates TalentHub put forward across both searches, so no profile was rejected before any calls. 

3. 100% response rate in the Head of People search

Every candidate that TalentHub approached for the Head of People role replied, and in the CTO search the response rate was 72%.

4. Culture-aligned leadership hires

Both new leaders fit Inbank professionally and culturally, which Priit sees as the most important result of the partnership.

"Having been on both sides of the table, as a candidate myself and as the company representative in the CTO recruitment, I've experienced TalentHub's unique ability to understand and balance the needs of both the candidate and the company."

Head of People